Frequently Asked Questions (FAQ)

1. How do I contact you?
2. How do I know if my child is registered?
3. My child can't attend the program after all, can I get a refund?
4. Will be child's program be cancelled or relocated?
5. Do you have multiple child discounts?
6. Do you have late fees?
7. Can I get a discount if my child will only be at the program for three days?
8. Who are your coaches, and what are their qualifications?
9. Is a six hour program too long for my child? Will my child get bored, hungry or tired?
10. How are the participants grouped?
11. My 8-year old has never played this sport; will he/she feel out of place?
12. Are the programs co-ed?
13. My child has already attended a Skyhawks Sports camp/program, will he/she learn anything new this year?
14. What is your weather policy?
15. What happens if I'm late to pick up my child?
 

How do I contact you? 
Feel free to call us at 800.804.3509 - we’d love to chat with you.

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How do I know if my child is registered? 
If you registered directly with Skyhawks Sports, then you are registered upon our receipt of your registration and full payment. Skyhawks Sports will only contact you only if there is a concern about your registration. If you register on the Skyhawks Sports website, you will receive an instant online confirmation. If the registration was sent to any other organization, please contact that organization directly about their confirmation policy.

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My child can't attend the program after all, can I get a refund?
If your child is unable to attend the program after registering, you can apply the registration fee to a future Skyhawks Sports program in the current or following year by calling 1.800.804.3509. Refunds will only be given if you have registered through Skyhawks Sports and purchased Refund Protection. If you registered through another organization, please contact that organization directly about their refund policy. Skyhawks Sports does not pro-rate programs for missed camp days.

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Will my child's program be cancelled or relocated? 
We hope your program isn’t cancelled but occasionally we don’t get enough participants to ensure a successful program. There are minimum numbers for each sport, which vary based on age. We encourage you to invite your child’s friends to participate in the program as well. In the event your program is cancelled, you will be notified and given the option to transfer or receive credit towards a future program. If you prefer a refund, you must let us know within two weeks of the program's cancellation date.
Most program locations do not change, but occasionally unforeseen circumstances arise that require us to change to a different location. In the event that this happens to your program, we will notify you about the new location. Every effort is made to keep the new location close to the original site but if you are unable to meet at the new location, you will have the option of moving to a different program or receiving a credit toward a future program.

Skyhawks Refund Protection Plan:
Skyhawks Sports offers Refund Protection for $7 per program, which is due at the time of registration. Refund Protection entitles you to a full refund of your registration if you cancel for any reason at least 2 weeks prior to the start date of the program. Please note that the $7 Refund Protection fee is non-refundable. If you cancel within 2 weeks of the program start date, you may apply your registration to a future program this year or next year.

Skyhawks Store Refund/Exchange Policy:
Skyhawks has a no refund policy.  Items are eligible for exchange only.
Skyhawks is dedicated to customer satisfaction. If your purchase does not fulfill your needs, you can return your item for an exchange within 30 days of purchase. Please call customer service for exchange information before returning the item(s).
The following conditions apply:
   - Return shipping is customer’s responsibility.
   - Item must be new and unused.
   - No exchanges on clearance items.

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Do you have multiple child discounts? 
Because our programs are priced as low as possible, Skyhawks Sports does not offer multiple child discounts.

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Do you have late fees? 
Yes, a $10 late fee will automatically be added to the program price if you register less than seven days prior to the start date.

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Can I get a discount if my child will only be at the program for three days?
Skyhawks Sports does not pro-rate program fees.

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Who are your coaches, and what are their qualifications? 
Skyhawks Sports recruits highly motivated individuals who have demonstrated an exceptional ability to communicate well with children. All coaches have participated in their respective sports at either the high school or college level. All coaches must complete an application, personal interview, background investigation, classroom training, field training and pass a coaches' test prior to their first day of work. Click here for more information about our coaches.

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Is a six hour program too long for my child? Will my child get bored, hungry or tired? 
Our programs are the same duration as a typical school day, and we have found that even young children do quite well for this period of time. Our coaches have plenty of games and activities for the participants, and they will be changing activities every 10-15 minutes. The variation of activities keeps participants involved and alert. Participants take water/bathroom breaks throughout the day, as well as lunch and snack breaks. Parents are always welcome to visit.

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How are the participants grouped?
Skyhawks groups children by age and ability. If your child would like to be placed with a friend, make your request with the on-site Director and then place the children in the same line before the program begins on Monday. The on-site Director will do his/her best to meet your request to keep friends and/or siblings that are close in age together. Our typical age groups are as follows: 3 ½ to 4 year olds, 4 - 6 year olds, 6 - 8 year olds, 8 - 11year olds, and 11-14 year olds.

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My 8-year old has never played this sport; will he/she feel out of place?  
Skyhawks Sports tailors its programs to introductory, and intermediate, players. Groups will be divided by age and then by ability. Fun and enjoyment are priorities at our programs. The emphasis is on learning skills and techniques in a low pressure, appropriately competitive environment.

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Are the programs co-ed? 
Yes, unless the program listed specifically states otherwise.

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My child has already attended a Skyhawks Sports camp/program, will he/she learn anything new this year?
You bet! Skyhawks Sports offers a progressive curriculum that develops young athletes’ skills in an age-appropriate format. Children will graduate from one program to the next.

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What is your weather policy? 
Rain or shine, we are playing!
Skyhawks will not cancel programs due to seasonal, weather-related conditions. However, in the case of extreme weather, Skyhawks may cancel or postpone programs for the safety of the participants. To determine if there is a cancellation or postponement, please check with the program director at your site. In the rare event of a cancellation, your child will not be left alone. Skyhawks cannot provide refunds for cancellations or postponements that are weather-related.

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What happens if I am late to pick up my child? 
If you arrive later than 15 minutes past the end time of your child’s program, a late fee of $1 per minute will be charged to your account. While we understand there may be situations beyond your control, we ask that you respect the listed program times.

 

Pending Charge

This activity will be charged within 48 hours of your checkout.

Pending Skill Assessment

This kids class, lesson or camp is pending a skill assessment. You should work with the provider to complete this skill assessment. If the assessment is not complete within 5 days, Skyhawks will automatically cancel this registration.

Pending Provider Approval

Registration for this program requires Skyhawk's approval.

Available

Click for registration and class details.

Full

This activity is FULL.

Almost Full

Registration for this activity is almost full.

New Session

Kids Classes available through Skyhawks: Kids Swimming Hockey Dance Karate Martial Arts Horseback riding Gymnastics art music soccer baseball softball cooking skating skiing golf snowboarding

Conflict Warning!

This program occurs at the same time as a program you have already registered for or one that you have added to your shopping cart.

Meets During

Morning 6am to 11:59am
Afternoon 12:00pm to 4:59pm
Evening 5pm to 10pm
Full Day Camp 9am to 3pm.

When you are logged in, your results are automatically filtered by the age of the child you have selected.

Cancelation Policy

If your child is unable to attend the program after registering, you can apply the registration fee to a future Skyhawks Sports program in the current or following year by calling 800.804.3509. Refunds will only be given if you have registered through Skyhawks Sports and purchased Refund Protection. If you registered through another organization, please contact the organization directly about their refund policy. Skyhawks Sports does not pro-rate programs for missed camp days.

Zip Code

When logged the zip code is the one your entered in your account. If you want to your zip code click the 'My Account' link above.

Pending Assessment

Your registration can not be processed until your child completes a skill assessment or the provider waives the skill assessment. Please contact Skyhawks as soon as possible to resolve this prerequisite. We will reserve your spot for five days. If the skill assessment has not been completed or waived within five days from your order, your reserved activity or camp selection will be automatically canceled.

Pending Approval

You have selected a program that has limited availability. We must confirm availability with the provider before completing your selection. This process will be completed within 48 hours. During the 48 hour period you will have a reserved spot in your selected listings (1st choice and 2nd choice). If your 1st choice is not available, the registration process will automatically proceed with your 2nd choice.

Pending Payment

Your registration is pending payment. Payment will be processed within 48 hours and you will receive a receipt by email.

Pending Membership Status

Discount must be approved by provider. If provider does not approve discount, selection will be processed without the discount.

Maximum Possible Purchase Price

Because you have selected a program with limited availability, or one that requires a skill assessment, an actual total cannot be calculated at this time. The maximum Possible Purchase Price assumes that you are registered for the listings (whether 1st or 2nd choice) with the greatest purchase price.

You will receive one or more receipts which reflect the actual total for all charges. You will receive this within 48 hours unless one of your activities or camps is still pending a skill assessment.

Online Count

Number of registration spots available on Skyhawks.com.

Pending Registrations

Credit cards cannot be deleted when transactions are pending. To cancel, click cancel from your summary schedule. Cancellations are subject to the providers' policies. Skyhawks does not issues refunds or credits for cancellations without Refund Protection.

Skyhawks Scholarships

Scholarships for kids who are financially unable to attend sports programs. Your donation is greatly appreciated, but is not tax deductible.

Annual Membership Fees

An additional fee for those programs that meet annual membership fee criteria.

Brandon's Goal

Creates awareness and raises money to support the institutions, doctors and organizations that are working to seek better treatments for childhood cancer and to find a cure.

Refund Protection

For $7 per program, due at the time of registration, Refund Protection entitles you to a full refund of your registration if you cancel for any reason at least 2 weeks before the program start date.

Rental Equipment

For the price specified, Skyhawks offers you the convenience of renting the necessary equipment required for participation in this program.

Non-Resident Fee

Add this fee to your cart if you are not a resident of the city noted.

Non-Member Fee

Add this fee to your cart if you are not a member of the organization noted.

Skill Level Selection for Leagues

Select your skill level for this league.

Position Selection for Leagues

Select your position for this league.

Team Selection for Leagues

Select your team for this league.

Shirt Size Selection for Leagues

Select your shirt size for this league.

Grade Level

Select your childs' current grade.