1.How do I contact you?
2.How do I know if my child is registered?
3.My child can't attend the program after all, can I get a refund?
4.Do you have multiple child discounts?
5.Do you have late fees?
6.Can I get a discount if my child will only be at the program for three days?
7.Who are your coaches, and what are their qualifications?
8.Is a six hour program too long for my child? Will my child get bored, hungry or tired?
9.How are the participants grouped?
10.My 8-year old has never played this sport; will he/she feel out of place?
11.Are the programs co-ed?
12.My child has already attended a Skyhawks Sports camp/program, will he/she learn anything new this year?
13.Do your programs run in the rain?
14.Weather Policy
How do I contact you?
Feel free to call us at 800.804.3509 - we’d love to chat with you.
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How do I know if my child is registered?
If you registered directly with Skyhawks Sports, then you are registered upon our receipt of your registration and full payment. Skyhawks Sports will only contact you only if there is a concern about your registration. If you register on the Skyhawks Sports website, you will receive an instant online confirmation. If the registration was sent to any other organization, please contact that organization directly about their confirmation policy.
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My child can't attend the program after all, can I get a refund?
If your child is unable to attend the program after registering, you can apply the registration fee to a future Skyhawks Sports program in the current or following year by calling 1.800.804.3509. Refunds will only be given if you have registered through Skyhawks Sports and purchased Refund Protection. If you registered through another organization, please contact that organization directly about their refund policy. Skyhawks Sports does not pro-rate programs for missed camp days.
Some program locations may change after our promotional material has been distributed. Skyhawks Sports will attempt to notify you of the change as soon as possible! If your change in location does not work with your schedule, you may reschedule for another program or your payment will be refunded.
Skyhawks Refund Protection Plan:
Skyhawks Sports offers Refund Protection for $7 per program, which is due at the time of registration. Refund Protection entitles you to a full refund of your registration if you cancel for any reason at least 2 weeks prior to the start date of the program. Please note that the $7 Refund Protection fee is non-refundable. If you cancel within 2 weeks of the program start date, you may apply your registration to a future program this year or next year.
Skyhawks Store Refund/Exchange Policy:
Skyhawks has a no refund policy. Items are eligible for exchange only.
Skyhawks is dedicated to customer satisfaction. If your purchase does not fulfill your needs, you can return your item for an exchange within 30 days of purchase. Please call customer service for exchange information before returning the item(s).
The following conditions apply:
- Return shipping is customer’s responsibility.
- Item must be new and unused.
- No exchanges on clearance items.
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Do you have multiple child discounts?
Because our programs are priced as low as possible, Skyhawks Sports does not offer multiple child discounts.
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Yes, there will be a $10 late fee for all program registrations that are done within 48 hours of the camp start date. This fee will be automatically added to the display price of the camp.
Can I get a discount if my child will only be at the program for three days?
Skyhawks Sports does not pro-rate program fees.
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Who are your coaches, and what are their qualifications?
Skyhawks Sports recruits highly motivated individuals who have demonstrated an exceptional ability to communicate well with children. All coaches have participated in their respective sports at either the high school or college level. All coaches must complete an application, personal interview, background investigation, classroom training, field training and pass a coaches' test prior to their first day of work. Click here for more information about our coaches.
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Is a six hour program too long for my child? Will my child get bored, hungry or tired?
Our programs are the same duration as a typical school day, and we have found that even young children do quite well for this period of time. Our coaches have plenty of games and activities for the participants, and they will be changing activities every 10-15 minutes. The variation of activities keeps participants involved and alert. Participants take water/bathroom breaks throughout the day, as well as lunch and snack breaks. Parents are always welcome to visit.
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How are the participants grouped?
Skyhawks groups children by age and ability. If your child would like to be placed with a friend, make your request with the on-site Director and then place the children in the same line before the program begins on Monday. The on-site Director will do his/her best to meet your request to keep friends and/or siblings that are close in age together. Our typical age groups are as follows: 3 ½ to 4 year olds, 4 - 6 year olds, 6 - 8 year olds, 8 - 11year olds, and 11-14 year olds.
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My 8-year old has never played this sport; will he/she feel out of place?
Skyhawks Sports tailors its programs to introductory, and intermediate, players. Groups will be divided by age and then by ability. Fun and enjoyment are priorities at our programs. The emphasis is on learning skills and techniques in a low pressure, appropriately competitive environment.
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Are the programs co-ed?
Yes, unless the program listed specifically states otherwise.
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My child has already attended a Skyhawks Sports camp/program, will he/she learn anything new this year?
You bet! Skyhawks Sports offers a progressive curriculum that develops young athletes’ skills in an age-appropriate format. Children will graduate from one program to the next.
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Do your programs run in the rain?
Yes, rain or shine we are playing! For other weather information see our “Weather Policy” below.
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Weather Policy
Skyhawks will not cancel programs due to rain showers. However, in the case of extreme weather conditions, the director at each site may cancel or postpone the program for the safety of the participants. To determine if there is a cancellation or postponement, please check with the program director at your site. In the rare event of a program cancellation, your child will not be left alone. Skyhawks Sports cannot provide refunds for cancellations or postponements that are weather-related.
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